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Trusted Plumbing & Heating Experts in London

Keystone London is your trusted provider of expert plumbing & heating services across West, Southwest, and Central London.

Keystone London — Our Principles

  • Customer First, Always.
    We’re built around one simple idea -  exceptional service starts with putting the customer first. Every job, every call, every visit is handled with care, attention and respect.
  • Only the Best People.
    We work exclusively with engineers and office staff who share our standards: honest, professional and proud of their craft. You won’t find shortcuts or bad attitudes here.

  • Real People, Real Service.
    No bots, no call centres. Every enquiry is handled by experienced team members who understand the work and can give real answers, fast.

  • Transparent & Fair Pricing.
    Clear quotes, no surprises. We believe in doing the job properly and pricing it right - always.
  • Quality as a Standard.
    We don’t just complete jobs, we finish them to a standard that reflects our name. Every project is checked, tested, and signed off with pride.

  • Trusted & Verified.
    Every member of our team is fully vetted, insured and DBS checked. Safety, integrity and trust come first in every home we enter.

  • Confidence in Our Work.
    We stand by every job we complete, that’s why our warranties go beyond the industry standard.
  • A Professional Operation.
    We operate from a fully equipped London office, not spare rooms or garages. We believe a premium service deserves a professional foundation.
  • Genuine Reviews Only.
    Every review we receive is from a verified customer. Real work, real feedback, and we’re proud of every one.
  • A Recognisable Standard.
    Our brand reflects who we are - smart, modern, and dependable. From our vans to our uniforms, every detail speaks quality.

  • A Name You Can Rely On.
    Keystone London is built to become the go-to name for trusted home services across the city, through reputation, reliability and results.

  • Integrity Above All.
    We hold our team to the highest standards, we never rehire individuals who compromise our values or reputation.

Keystone London - Our Principles

Honest & Transparent Pricing
Clear quotes. No surprises. Ever.
Trusted & Verified
Insured, DBS-checked team you can rely on.
Quality Without Compromise
Every job checked and tested.
Real People, Real Service
No bots. No call centres - just real experts.
Only the Best Engineers
Qualified, vetted, and fully professional.
Customer First
Respectful, friendly service on every visit.

Our services:

  • Boiler and Full Central Heating Design & Installation
  • Boiler Breakdown, Service & Repair
  • Air Conditioning Installation
  • Air Conditioning Breakdown, Service & Repair
  • Bathroom Design & Installation
  • General Plumbing & Maintenance
  • Landlord Gas Safety Checks
  • Same Day Emergency Response

5-Star Rated Plumbing & Heating in London

“Arrived on time, explained everything clearly, and fixed the issue fast. Highly recommend.”

Meet Keystone London

Hear directly from our team about how we work, what we stand for, and why homeowners across London trust us with their homes.

Frequently Asked Questions

If you can't find the answer to your question here, please don't hesitate to contact us for further assistance.

Keystone London provides a full range of domestic heating, plumbing and bathroom solutions. This includes boiler installations, servicing and repairs, heating-system design and installation, bathroom design and installation, general plumbing maintenance and repairs, and emergency call-outs for plumbing or heating issues.

Yes - Keystone London offers same-day emergency response for urgent plumbing issues (like burst pipes) and heating/boiler breakdowns across London.

We cover West London, South West London and Central London. Some of the specific areas listed include Chelsea, Kensington, Fulham, Hammersmith, Putney, Wandsworth, Barnes, Richmond, Battersea, Ealing, Chiswick, Shepherd’s Bush and Notting Hill.

If your boiler breaks down, the Gas Safe engineers at Keystone London offer fast emergency boiler repair call-outs to get your heating and hot water back up and running safely and quickly. They also advise on choosing the right boiler system and offer ongoing servicing.

You can get in touch via phone (02033 699 999) or email (hello@keystone.london) to request a free quote or book a site visit.

Key reasons include:

  • Customer-first approach—exceptional service built around putting the customer first.

  • Skilled engineers and office team committed to quality.

  • Transparent & fair pricing.

  • Local London expertise—knowledge of West/South-West/Central London homes.

Get in touch with us today for a free quote

KEYSTONE LONDON

First Floor, 289 Brompton Road

Knightsbridge

London SW3 2DY
© 2025 Keystone London Group Limited
Company Reg: 16435424 · VAT: 494 7956 19
Website by Daniel Hayes
Nu Age logo placeholder for team profiles

Sara

Operations Administrator

Joe

Installation Engineer
Joe joined Nu Age in 2024 as a gas installation engineer. Joe has completed full plumbing & heating renovations, underfloor heating & air source heat pump installations and is always looking for the next challenge. Joe has travelled the world and enjoys playing football during the weekends.
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Kyan

Gas engineer apprentice
The apprentice! Kyan recently joined Nu Age in 2024 after dressing to impress. Kyan shone from day one and his work ethic with a can-do attitude was very apparent. Kyan is currently learning heating & electrics within the company and wants to continue to increase his knowledge in both. Kyan enjoys going to the gym & enjoys a game of rugby.
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Jake

Bathroom fitter apprentice
Jake was originally studying sports science at university but came to the realisation that it wasn’t his passion. After asking for an apprenticeship at Nu Age, Jake quickly climbed the ladder and gained a wealth of knowledge within the bathroom front. Jake has put his skills to the test and converted his own loft at home and continues to progress his knowledge.
Nu Age logo placeholder for team profiles

Donovan

Bathroom fitter
Donovan Joined Nu Age in 2021, after desiring a more fulfilling career and progressing within the industry. Donovon soon found passion within the bathroom front and quickly obtained all round skills from plumbing, carpentry, tiling & plastering. Donovon requires multiple coffees per day to ensure he’s fully optimised & at maximum capacity. He says that the gym is not required after a full day of installation, however does enjoy football on the weekend.
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Frankie

Installation Engineer
We picked Frankie up outside of the merchants, after asking for a job and was willing to work for free. That alone was enough credibility to know that Frankie had the ambition and work ethic to become a fantastic engineer. Joining in 2022, Frankie has jumped from pillar to post within the industry, taking his skills & even building his own home!
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Mason

Installation engineer
Mr Cheeky. We have other names for Mason but it wouldn’t be suitable here. Masons the OG of Nu Age and was the first member of the Nu Age expansion. He’s also an MMA expert and is normally kept on a lead, but if you don’t pay your bill, we set him free. Mason’s a big softy at heart and the bigger the challenge, the more he gets stuck in.
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Nicholas

Bathroom & kitchen installation manager
Nick, always on time, first person in the office on a Monday morning - guaranteed. Nick brings the crazy 5 year old energy to Nu Age, with never a dull moment in sight. Joining Nu Age in 2022, Nick has the ability to turn a bathroom into a haven with exceptional attention to detail and fine finishing such as mitered edges on tiles. Nick has a wife and daughter, regularly goes to the gym & enjoys the rugby.
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Darren

Renovations manager
Darren, who joined Nu Age in 2022, is the property Guru. Darren has the ability & skill set to convert an entire property into a luxurious home with high attention to detail. With the least amount of sick days within the company, we can guarantee Darren will turn up and produce quality workmanship. Darren is a family man with 3 children and has just moved house with plans to renovate and build a treehouse for the kids!
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Justin

Lead Boiler installation engineer
Justin came to Nu Age in 2022 after moving up from Cornwall with his partner. It was clear from the start that with Justin's ability and quick learning, he was a master of his craft with exceptional boiler & heating installations as well as plant rooms with the understanding of electrics. Justin has two children with his wife & is settling in well, but does wish there was a surf spot around here!
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Macaulay

Facilities & maintenance manager
Mac came to Nu Age in 2024 with a tremendous skill set and wanted to continue to push his ability and knowledge. Mac has enjoyed repairing boilers, installation underfloor heating & has skills in air source heat pumps & solar installation. Mac is a family man and is the head coach for his local rugby team, bringing home their first silverware in 10 years this season.
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Thomas

Lead air conditioning & oil engineer
Tom joined Nu Age in 2021 & continues to add strings to his bow by constantly requesting new challenges to improve his skill set. Tom is the lead engineer of oil & air conditioning as well as Gas safe & G3. Tom thrives off variety and continues to keep up with the latest technology. Tom has a partner & recently, twins, meaning lack in the sleep department, but continues to push on.
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Sian

Head administrative officer
Sian, who joined Nu Age in 2022, is the rainbow at Nu Age. Whether it's Monday morning or Friday afternoon, you can guarantee a giggle with Sian. Sian is the Nu Age backbone, from managing finances, day to day operations, organising the diaries and keeping the spirits high. Sian works remote, lives with her Son, Charlie & their dog, Buddy. Sian has said working for Nu Age was the best decision she ever made (Her words…)
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Daniel

Head of customer relations & director
After moving around London and deciding to bring a new found skill set to the midlands, Nu Age’s main focus was customer service. Daniel strives to ensure a smooth experience when it comes to having tradespeople in your home. Outside of work, Daniel can be found jumping out of planes, scuba diving or running mini marathons around the park.
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Kieran

Head of operations & director
Kieran has a passion for the trade, constantly keeping up with innovation, obtaining new qualifications and continually improving the knowledge and skill set of the company. Kieran believes that you can in fact be a master of all trades and has a track record of doing so. As well as clay pigeon shooting, Kieran's an avid hiker, completing the three peaks and continuing to walk up and down the nation with his dog, Archie.