Same-Day Engineers Available
Available Now

Trusted Plumbing & Heating Experts in London

Keystone London provides professional plumbing, heating, boiler and air conditioning services across West, South West and Central London. We combine experienced engineers, straightforward advice and quality workmanship with the personal service you'd expect from a local company.

Keystone London — Our Principles

  • Customer First, Always.
    We’re built around one simple idea -  exceptional service starts with putting the customer first. Every job, every call, every visit is handled with care, attention and respect.
  • Only the Best People.
    We work exclusively with engineers and office staff who share our standards: honest, professional and proud of their craft. You won’t find shortcuts or bad attitudes here.

  • Real People, Real Service.
    No bots, no call centres. Every enquiry is handled by experienced team members who understand the work and can give real answers, fast.

  • Transparent & Fair Pricing.
    Clear quotes, no surprises. We believe in doing the job properly and pricing it right - always.
  • Quality as a Standard.
    We don’t just complete jobs, we finish them to a standard that reflects our name. Every project is checked, tested, and signed off with pride.

  • Trusted & Verified.
    Every member of our team is fully vetted, insured and DBS checked. Safety, integrity and trust come first in every home we enter.

  • Confidence in Our Work.
    We stand by every job we complete, that’s why our warranties go beyond the industry standard.
  • A Professional Operation.
    We operate from a fully equipped London office, not spare rooms or garages. We believe a premium service deserves a professional foundation.
  • Genuine Reviews Only.
    Every review we receive is from a verified customer. Real work, real feedback, and we’re proud of every one.
  • A Recognisable Standard.
    Our brand reflects who we are - smart, modern, and dependable. From our vans to our uniforms, every detail speaks quality.

  • A Name You Can Rely On.
    Keystone London is built to become the go-to name for trusted home services across the city, through reputation, reliability and results.

  • Integrity Above All.
    We hold our team to the highest standards, we never rehire individuals who compromise our values or reputation.

ABOUT KEYSTONE LONDON

Local Expertise. Professional Standards.

Keystone London is a plumbing and heating company serving homeowners, landlords and property managers across West, South West and Central London.

With over 15 years of industry experience, our team provides reliable plumbing, heating, boiler and air conditioning services — from everyday repairs and maintenance to larger installations and urgent call-outs.

We believe good service goes beyond fixing the immediate problem. It means arriving prepared, explaining what needs to be done, giving straightforward advice and treating every property with care. Our engineers focus on practical, lasting solutions rather than unnecessary work.

With experienced engineers, fully stocked vans and a team that genuinely cares about the quality of its work, we aim to make looking after your property as straightforward as possible.
Keystone London engineer carrying out a boiler service
Keystone London plumbing and heating engineer at a service van
Why Choose Keystone

Experience You Can Rely On

For over 15 years, our team has helped London property owners keep their plumbing and heating systems working safely and reliably.
15+
Years Experience
1,000+
Jobs Completed
5.0
Google Rating
West, SW & Central
Coverage

What You Can Expect From Keystone

Clear, Upfront Pricing

We explain the work and costs clearly before getting started, with no unnecessary extras.

Qualified & Trusted Engineers

Experienced, vetted and insured professionals you can feel confident welcoming into your property.

Work Done Properly

We focus on quality workmanship and lasting solutions, not quick fixes that create another problem later.

Real People When You Need Us

Speak directly with our team — no bots or complicated call centres when you need help.

Respect for Your Property

We work carefully, protect your home and leave the area clean and tidy when the job is complete.

Clear Communication Throughout

From booking to completion, we'll keep you informed about what's happening, what we recommend and why.

Who Keystone works with

From individual homeowners to landlords and property professionals, we provide dependable plumbing and heating support across West, South West and Central London.

Homeowners

Reliable help keeping your home’s plumbing, heating and hot water working properly.
  • Everyday plumbing repairs
  • Boiler & heating services
  • Installations & upgrades

Landlords

Professional support to keep rental properties safe, maintained and running smoothly.
  • Gas safety & servicing
  • Repairs & maintenance
  • Emergency support

Property Managers & Agents

Responsive support for individual properties and managed portfolios across London.
  • Fast engineer response
  • Documented work & reports
  • Ongoing maintenance support

We are accredited

Plumbing, Heating & Property Services

From everyday plumbing repairs to complete heating and air conditioning installations, our experienced engineers provide reliable solutions for homes and managed properties across West, South West and Central London.

Plumbing

Repairs, installations and everyday plumbing maintenance for homes and managed properties.
VIEW PLUMBING SERVICES →

Boilers & Heating

Boiler servicing, repairs and installations, alongside radiator work and complete central heating solutions.
VIEW BOILER & HEATING SERVICES →

Air Conditioning

Professional air conditioning installation, servicing and repairs for homes and commercial properties.
VIEW AIR CONDITIONING SERVICES →

Emergency Support

Fast support for urgent plumbing, boiler and heating problems when you need an engineer quickly.
VIEW EMERGENCY SERVICES →
ABOUT KEYSTONE

Frequently Asked Questions

Find out more about Keystone London, our engineers, the areas we cover and what you can expect when you book with us.
Still have a question?

Keystone London provides general plumbing, boiler repairs and servicing, heating installations, air conditioning services and emergency call-outs. We work with homeowners, landlords and managed properties across West, South West and Central London.

Yes. Gas and boiler work is carried out by Gas Safe registered engineers, helping ensure work is completed safely and to the required standards.

 

We cover West London, South West London and Central London. Some of the specific areas listed include Chelsea, Kensington, Fulham, Hammersmith, Putney, Wandsworth, Barnes, Richmond, Battersea, Ealing, Chiswick, Shepherd’s Bush and Notting Hill.

Yes. We provide same-day and emergency support for urgent plumbing, boiler and heating problems, subject to engineer availability in your area.

 

Yes. We work with homeowners, landlords, estate agents and property managers, providing repairs, maintenance, installations and ongoing plumbing and heating support.

 

We combine experienced engineers with clear communication, straightforward advice and quality workmanship. Our team focuses on finding the right solution and completing work properly, while treating your property with care.

EMERGENCY SUPPORT ACROSS LONDON

Emergency Plumbing & Heating Services

From burst pipes and boiler breakdowns to gas faults and loss of heating or hot water, our engineers provide urgent support across West, South West and Central London.

Emergency Plumbing

Urgent repairs for burst pipes, leaks and blocked toilets.
View Service →

Air Conditioning Repair

Fast repairs for faulty air conditioning systems and breakdowns.
View Service →

Emergency Boiler Repair

Fast repairs for boiler breakdowns and heating system faults.
View Service →

Emergency Gas Engineer

Gas Safe engineers for urgent gas and heating emergencies.
View Service →

Heating Repair

Fast heating repairs for breakdowns, faults and cold radiators.
View Service →

Water Leak Repair

Rapid repairs for burst pipes, flooding and water damage.
View Service →

Burst Pipe Repair

Rapid repairs for burst pipes, flooding and water damage.
View Service →

No Hot Water

Restore hot water after boiler and heating system faults.
View Service →

Overflowing Toilet

Fast repairs for blocked, overflowing and faulty toilets.
View Service →

Plumbing & Heating

Complete emergency plumbing and heating support for your property.
View Service →

Get in touch with us today for a free quote

KEYSTONE LONDON

First Floor, 289 Brompton Road

Knightsbridge

London SW3 2DY
© 2026 Keystone London Group Limited
Company Reg: 16435424 · VAT: 494 7956 19
Website by Daniel Hayes
Nu Age logo placeholder for team profiles

Sara

Operations Administrator

Joe

Installation Engineer
Joe joined Nu Age in 2024 as a gas installation engineer. Joe has completed full plumbing & heating renovations, underfloor heating & air source heat pump installations and is always looking for the next challenge. Joe has travelled the world and enjoys playing football during the weekends.
Kayn Headshot

Kyan

Gas engineer apprentice
The apprentice! Kyan recently joined Nu Age in 2024 after dressing to impress. Kyan shone from day one and his work ethic with a can-do attitude was very apparent. Kyan is currently learning heating & electrics within the company and wants to continue to increase his knowledge in both. Kyan enjoys going to the gym & enjoys a game of rugby.
Jake Headshot

Jake

Bathroom fitter apprentice
Jake was originally studying sports science at university but came to the realisation that it wasn’t his passion. After asking for an apprenticeship at Nu Age, Jake quickly climbed the ladder and gained a wealth of knowledge within the bathroom front. Jake has put his skills to the test and converted his own loft at home and continues to progress his knowledge.
Nu Age logo placeholder for team profiles

Donovan

Bathroom fitter
Donovan Joined Nu Age in 2021, after desiring a more fulfilling career and progressing within the industry. Donovon soon found passion within the bathroom front and quickly obtained all round skills from plumbing, carpentry, tiling & plastering. Donovon requires multiple coffees per day to ensure he’s fully optimised & at maximum capacity. He says that the gym is not required after a full day of installation, however does enjoy football on the weekend.
Frankie Headshot

Frankie

Installation Engineer
We picked Frankie up outside of the merchants, after asking for a job and was willing to work for free. That alone was enough credibility to know that Frankie had the ambition and work ethic to become a fantastic engineer. Joining in 2022, Frankie has jumped from pillar to post within the industry, taking his skills & even building his own home!
Mason Headshot

Mason

Installation engineer
Mr Cheeky. We have other names for Mason but it wouldn’t be suitable here. Masons the OG of Nu Age and was the first member of the Nu Age expansion. He’s also an MMA expert and is normally kept on a lead, but if you don’t pay your bill, we set him free. Mason’s a big softy at heart and the bigger the challenge, the more he gets stuck in.
Nick Headshot

Nicholas

Bathroom & kitchen installation manager
Nick, always on time, first person in the office on a Monday morning - guaranteed. Nick brings the crazy 5 year old energy to Nu Age, with never a dull moment in sight. Joining Nu Age in 2022, Nick has the ability to turn a bathroom into a haven with exceptional attention to detail and fine finishing such as mitered edges on tiles. Nick has a wife and daughter, regularly goes to the gym & enjoys the rugby.
Darren Headshot

Darren

Renovations manager
Darren, who joined Nu Age in 2022, is the property Guru. Darren has the ability & skill set to convert an entire property into a luxurious home with high attention to detail. With the least amount of sick days within the company, we can guarantee Darren will turn up and produce quality workmanship. Darren is a family man with 3 children and has just moved house with plans to renovate and build a treehouse for the kids!
Justin Headshot

Justin

Lead Boiler installation engineer
Justin came to Nu Age in 2022 after moving up from Cornwall with his partner. It was clear from the start that with Justin's ability and quick learning, he was a master of his craft with exceptional boiler & heating installations as well as plant rooms with the understanding of electrics. Justin has two children with his wife & is settling in well, but does wish there was a surf spot around here!
Mac Headshot

Macaulay

Facilities & maintenance manager
Mac came to Nu Age in 2024 with a tremendous skill set and wanted to continue to push his ability and knowledge. Mac has enjoyed repairing boilers, installation underfloor heating & has skills in air source heat pumps & solar installation. Mac is a family man and is the head coach for his local rugby team, bringing home their first silverware in 10 years this season.
Tom Headshot

Thomas

Lead air conditioning & oil engineer
Tom joined Nu Age in 2021 & continues to add strings to his bow by constantly requesting new challenges to improve his skill set. Tom is the lead engineer of oil & air conditioning as well as Gas safe & G3. Tom thrives off variety and continues to keep up with the latest technology. Tom has a partner & recently, twins, meaning lack in the sleep department, but continues to push on.
Sian Headshot

Sian

Head administrative officer
Sian, who joined Nu Age in 2022, is the rainbow at Nu Age. Whether it's Monday morning or Friday afternoon, you can guarantee a giggle with Sian. Sian is the Nu Age backbone, from managing finances, day to day operations, organising the diaries and keeping the spirits high. Sian works remote, lives with her Son, Charlie & their dog, Buddy. Sian has said working for Nu Age was the best decision she ever made (Her words…)
Daniel Headshot

Daniel

Head of customer relations & director
After moving around London and deciding to bring a new found skill set to the midlands, Nu Age’s main focus was customer service. Daniel strives to ensure a smooth experience when it comes to having tradespeople in your home. Outside of work, Daniel can be found jumping out of planes, scuba diving or running mini marathons around the park.
Kieran Headshot

Kieran

Head of operations & director
Kieran has a passion for the trade, constantly keeping up with innovation, obtaining new qualifications and continually improving the knowledge and skill set of the company. Kieran believes that you can in fact be a master of all trades and has a track record of doing so. As well as clay pigeon shooting, Kieran's an avid hiker, completing the three peaks and continuing to walk up and down the nation with his dog, Archie.