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Some minor plumbing and heating problems can usually be booked for a convenient appointment.
Common situations
Action
Monitor the problem and arrange a repair before it becomes more serious.
Problems that could worsen or leave your property without heating or hot water should be checked promptly.
Common signs
Action
Arrange an engineer visit as soon as possible to diagnose and repair the problem.
Some plumbing, heating and gas problems require urgent professional attention.
Warning signs
Action
Make the area safe where possible and contact the appropriate emergency service or a qualified engineer immediately.
We provide fast, reliable plumbing and heating services across South West and Central London, covering both residential and commercial properties.
A plumbing or heating emergency is any problem that could cause property damage, create a safety concern or leave your home without essential services. This can include burst pipes, major water leaks, boiler breakdowns, loss of heating or hot water, overflowing toilets and suspected gas faults.
Yes. Keystone London provides same-day emergency plumbing and heating call-outs across West, South West and Central London, subject to engineer availability. Contact our team as soon as possible and we’ll arrange the earliest suitable attendance.
Our emergency engineers cover West, South West and Central London, including Chelsea, Fulham, Kensington, Knightsbridge, Hammersmith, Chiswick, Putney, Battersea, Westminster, Mayfair and surrounding areas.
If it is safe to do so, turn off your property’s water supply at the stopcock and move electrical items away from the affected area. Avoid using electrical fittings that may have been exposed to water, then contact an emergency plumber for assistance.
Yes. Our Gas Safe registered engineers can diagnose boiler breakdowns, heating faults and loss of hot water. We’ll identify the cause of the problem, explain the available repair options and provide a clear price before carrying out agreed work.
Our service vehicles carry a range of commonly used plumbing, boiler and heating parts and fittings. This allows us to complete many repairs during the initial visit, although specialist components may occasionally need to be ordered.
Yes. Boiler and gas work is carried out by Gas Safe registered engineers. This ensures gas-related work is completed by appropriately qualified professionals in accordance with current safety requirements.