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Boiler Problems & Troubleshooting Guides

Find practical advice for the most common boiler problems, from low pressure and no hot water to leaks, strange noises and fault codes. Follow our step-by-step guides or contact our Gas Safe engineers if you need urgent assistance.

Meet Common Boiler Problems

Browse our most popular knowledge categories.

Boiler Losing Pressure

Common causes of pressure loss and how to safely repressurise your boiler.
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No Hot Water

Troubleshoot hot water issues and learn what to check before calling an engineer.
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No Heating

Find out why your heating isn't working and the steps you can take first.
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Boiler Leaking

Identify common leaks, possible causes and when professional repairs are needed.
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Boiler Making Noise

Learn what banging, whistling or gurgling noises could mean for your boiler.
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Boiler Won't Ignite

Understand ignition problems and the most common reasons your boiler won't start.
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Boiler Keeps Turning Off

Discover why your boiler keeps shutting down and what may be causing it.
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Radiators Not Heating

Cold radiators? Check the most common causes and simple troubleshooting steps.
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Boiler manufacturers

Boiler Brands & Common Fault Codes

Boiler error codes differ between manufacturers and models. Here are some commonly encountered codes from leading UK boiler brands.

Worcester Bosch EA · E9 · E118 · E119
Vaillant F22 · F28 · F75
Ideal Heating L2 · F1 · F4 · F9
Baxi E133 · E110 · E160
Viessmann F2 · F4 · F5
Glow-worm Model-specific codes
Potterton E20 · E28 · E110
Alpha E10 · E20 · E34

Quick Checks Before Calling an Engineer

Some boiler problems have simple explanations. These basic checks may help you identify the issue before arranging professional assistance.

01

Check Boiler Pressure

Many sealed systems operate around 1–1.5 bar when cold. Check your boiler manual for the correct pressure range.

02

Check the Power Supply

Check that the boiler is switched on, the display is working and the external power switch is on.

03

Check the Thermostat

Make sure the thermostat is set above room temperature and the heating schedule is active.

04

Check the Condensate Pipe

During freezing weather, an external condensate pipe may freeze and prevent the boiler from operating.

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